The Economic Value of Rapid Response Time
Tags:Heurísticas de UX
Autor:Walter J. Doherty, Ahrvind J. Thadani
Ano:1982
Referência bibliográfica:
DOHERTY, W. J.; THADANI, A. J. The Economic Value of Rapid Response Time. IBM technical report GE20-0752-0, 1982.