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Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests

Whether it's software, a cell phone, or a refrigerator, your customer wants - no, expects - your product to be easy to use. This fully revised handbook provides clear, step-by-step guidelines to help you test your product for usability. Completely updated with current industry best practices, it can give you that all-important marketplace advantage: products that perform the way users expect. You'll learn to recognize factors that limit usability, decide where testing should occur, set up a test plan to assess goals for your product's usability, and more.

Tags:Usabilidade

Autor:, ,

Ano:2008

Referência bibliográfica:

RUBIN, J.; CHISNELL, D.; SPOOL, J. Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests. 2. ed. Indianapolis, IN: Wiley, 2008.